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Repro Graphics Looks at Operations, Working on Improvements
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Repro Graphics Looks at Operations, Working on Improvements
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Last spring, Information and Educational Technology convened a committee charged with conducting an administrative review of Repro Graphics. The committee's report can now be found on the Repro Graphics Web site. Repro Graphics supplies print, copy, Web, and design services to the UC Davis campus. Over the past two years, Repro Graphics has seen a dramatic decline in revenue; the review committee has made a number of recommendations to respond to this issue. In an effort parallel to the review, Repro Graphics has initiated a number of service changes, based on customer feedback and an internal analysis of business processes. Among the changes is an enhanced Web site expected to be operational fall quarter that will allow clients to access details about their print/Web projects. To read more about specific challenges and recommendations, read the report online. |
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