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Another View: E-Mailing a Large Class
by Andy McClelland, Senior Lecturer Department of Entomology
Another View: In this column, IT Times features viewpoints
on information technology from individuals working outside the Information
Technology organization. The views expressed here are not necessarily
those of IT. To contribute to this column, please contact the IT
Publications Group at 757-3267 or send e-mail to itnews@ucdavis.edu.
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Andy McClelland, senior lecturer, Department of Entomology
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Three months ago, I was embarking on my fast venture into "the electronic
classroom" and I would have been hesitant to make a strong statement.
I have now voyaged to the end of the quarter with more than 200 students
(mostly seniors and juniors) who have used e-mail, newsgroups, and
Gopher. I can speak with real experience, having in the past eight
weeks read and answered about 1,000 messages from my students and
posted more than 60,000 words to the newsgroup.
The Experience with Entomology III
My general education class called "Insects and Human Affairs- began
modestly in 1986 with seven students. It grew to 119 students by
1988, and has been offered in both winter and spring quarters since
1989 with an enrollment of about 200 students per session. The submission
of journals has been an integral part of class participation, providing
me with excellent feedback and the students with individual comments.
Journals comprise one or more pages of handwritten personal experiences
questions, philosophical statements, or stories (with some insect
connections). Some students submit poems, others draw humorous cartoons
in the style of Gary Larsen.
I would carry each untidy stack of journals around for a week
while reading and making comments on every one, even getting through
many on my Unitrans bus commutes. Some journals required urgent
answers, but often were not read until too late. I transcribed the
more interesting contributions onto my Macintosh and added my own,
often lengthy, comments. I would craft this text into an 8-page
weekly newsletter illustrated with student cartoons. The journals
were returned at the end of a week, although some with my careful
comments never got picked up. In five years "Dear Andy" accumulated
nine volumes of about seven issues each - a total of more than 200,000
words that I had typed myself. This labor was great fun and enjoyed
by all.
In addition to "Dear Andy," there were weekly, lengthy reading
assignments for the discussion session. Last quarter, all of this
material amounted to 120 printed pages (on 65 sheets of paper) with
a print run of 220 - totaling 14,300 sheets of paper. Since ENT
111 is offered twice a year, and I teach a smaller class (ENT 153,
Medical Entomology each fall that uses 2,500 sheets), my classes
thus produced a grand total of over 31,000 sheets of paper a year.
This volume of printed material incurred Repro Graphics and other
copying charges in excess of $2,500.
A student last quarter remarked that I "cut a tree down for
each class." This comment, along with the obvious need to trim costs
in face of the grim budget, suggested drastic action. I had already
encouraged students to submit their journals by electronic mail
with a view to saving transcribing time, but the response of five
out of 203 students was discouraging. Geoffrey
Wandesforde-Smith, one of our local pioneers in class use of
e-mail and the Internet, urged me to make electronic communication
compulsory for my spring quarter class. Nervously, I took the plunge
into the deep end and swam.
This experience has been excitingly positive. I will never turn
back and will implement the same approach for my other general education
class in the fall. The commonly expressed fear that using computers
will depersonalize the class is totally unfounded. My face-to-face
interaction with students has not decreased; I can recognize more
than half the 204 students by name, which is better than in previous
classes, and I "know" even more through e-mail interaction - which
can often be personal and light-hearted.
I still require three journals, one every other week, submitted
by e-mail. I answer them in order of receipt, usually within hours,
and have never taken longer than 24 hours to respond, except on
weekends.
All entries are saved for editing into the electronic "Dear Andy."
Since I only spend time typing my own words, I can share with the
class and respond to far more journals than before. 'Dear Andy,"
renamed simply "Sharing from your journals," is posted weekly to
the unmoderated newsgroup "ucd.bugnews." In addition, I post items
gleaned from an entomology listserver and the Internet. I used to
distribute to every student as many as ten pages each week for discussion
assignments. Now, these are posted to the moderated newsgroup ucd.ent111.
At the first class meeting students received a 10-page packet
that included important information about the course, plus a day-by-day
calendar. This material was also posted to "Insects and Human Affairs
ENT 111" on the Gopher for the campuswide information system (UCD
CWIS). In the future, this packet can be reduced to a minimum.
Some paper will still be necessary, such as instructions for using
the computers, exams, and the student submitted term papers.
At the first class meeting, I also announced that participation
in e-mail was required and that any student unwilling to use a computer
should immediately drop the class. In anticipation of drops, I added
30 students from the waiting list on the first day of class. The
number of drops was similar to that in previous terms and, by the
fifth week, the class size was close to the room limit.
On the first three evenings of the term, I scheduled three two-hour
computer workshops taught by Vicki Suter, manager of the IT
Campus Access Point, in 163 Shields Library. On the second and
third evenings, I took the overflow in the Hart Hall Macintosh lab.
We reached about 100 students in these three evenings. The next
time the class is offered, we will schedule five workshops. In the
workshop, students first activated their EZ accounts, then practiced
sending e-mail messages with Pine and learned to access TIN and
Gopher.
The first class assignment was to send me an e-mail message, for
which ten participation points were awarded. (Participation points
also are given for discussion attendance and participation, journal
submission, pop quizzes etc. They form the basis for 25 percent
of the course grade). I acknowledged all these messages and recorded
the EZ account number in the class database. When I had received
messages from almost all the students, the database was sorted by
EZ number to give me a directory. This directory was then e-mailed
to David Arredondo of Information Technology who set up an electronic
mail alias called "ent111" for the purpose of sending messages to
the whole class. I use class messages to alert the class to recent
postings on the newsgroups and for class events and deadlines. This
rewards students who frequently check their e-mail.>[? Some of the
class had initial difficulties with e-mail, but they were mostly
those who chose not to attend the workshops or who had non-standard
or outmoded equipment Only one student voiced a strong complaint
about being required to use computers. There were a lot of complaints
about TIN. These mostly resulted from a quirk in the TIN software
which I understand will soon be much upgraded.
[Editor's Note: Information Technology staff are reviewing a new
version of TIN (v1.11) right now.]
I would say that roughly 20 percent of the students thoroughly
enjoyed the electronic aspect of the course, and about 20 percent
disliked it The remainder were neutral. I find this to be no different
from previous "non-electronic" quarters when about the same proportions
of students were either enthusiastic or foot draggers. With few
exceptions, those who complain about using e-mail and computers
would have put minimal effort into the course in any case.
Potential Budgetary Savings and Paper
Reduction
My classes may have used more paper than most, but if many classes
went electronic the savings in paper and Repro Graphics charges
would be considerable. Students can print up hard copy of much of
what they receive electronically, but if it costs them they will
print only what they deem necessary - which is certain to be less
than the amount that formerly would have been handed out free.
Students in my class who were computer literate had used computers
in other classes - the great majority (mostly seniors and juniors)
had not. I believe that offering intensive workshops in the first
week of a class, and demanding immediate and intensive use of the
skills learned, is very effective. Students in my class quickly
learned the necessary computer skills because they needed to get
points and ultimately a grade. I feel that this is a more effective
learning experience than taking a basic computer class as an end
in itself. I myself took a workshop from Ken Weiss of Information
Technology over a year ago on e-mail and using the Internet. Because
I had no immediate need to use it, however, I did not gain much
skill. I plan on having at least five workshops in the first week
of my classes to get students "on board."
Few members of my department use e-mail and the networks, or even
understand what it is. In order to move into the information age,
we must involve more faculty and use information technology in far
more courses. In order to achieve this end, faculty must have dear
incentives to develop the use of information technology in their
courses.
General education courses generally have a mandated writing requirement.
I would suggest that they also have a mandated requirement of minimal
computer literacy. I am doing both; it is not difficult. At present,
about half the graduating students from this university are computer
illiterate. This is unacceptable in this age. Most must acquire
these skills later on, less easily than when they were in college.
By not insisting on computer literacy, we are selling our students
short.
Much effort needs to be directed toward faculty who should be
given clear incentives to use e-mail and networks in the classroom.
Those who develop computer skill components for the courses they
teach should be rewarded. Until class use of information technology
becomes the norm many students will not be motivated to acquire
the necessary skills before they graduate.
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