New Account Management System: This new system is being designed to link access to electronic communication and resources to the process of joining the University as a student or employee. The goal is to provide a baseline level of service as soon as a student is registered or an employee hired by submission of a PAF. Over 8000 accounts have been automatically created from administrative databases and activated online since September. Electrical Engineering and Computer Science is using the system to create accounts on over 200 machines in their department. Work is underway to link account creation for administrative systems, to consolidate 3 directory services under the account management system and to migrate to account names which can be chosen by the client.
Instruction: To provide incentive and education on the value and use of the networked information technology infrastructure, IT has, in addition to its publications, instituted an instructional program to prepare the campus for Network 21. Novice and advanced electronic communication classes were developed and are routinely taught. A broad range of computer-related classes were offered to staff, through a partnership with Staff Development, which resulted in training over 1000 staff members at no charge to their departments. A variety of topics was covered in this initial effort with the direction toward "core competency" offerings. Some focused training was also provided to aid campus departments in the use of the new Student Information System. This included navigation training in Banner as well as end-user reporting tool training (Data Prism and Access). A dedicated staff computer lab was opened which is available for use by any department. Instruction in the use of various software packages was offered to students for a nominal fee. Faculty summer workshops will be offered this summer in collaboration with the Teaching Resources Center. Academic adjunct courses in support of instruction were redesigned to support the specific needs of the instructor.
ietpubs@ucdavis.edu |