I.T. Times
Volume 3. No 2 Information Technology News of the University of California, Davis Winter 1995

I.T.-CAP Supports Site-Licensed Software

by Karen Munoz, Information Resources


Computer Chat answers the most frequently-asked computer questions. Any question you would like to have addressed in this column can be directed to 754-8302 or sent by e-mail to ietpubs@ucdavis.edu.

The Information Technology Campus Access Point (I.T.-CAP) is the place for students, faculty, and staff to go for help with computing needs. The I.T.-CAP staff provides technical support for certain public domain and site-licensed software, including Internet tools like Eudora, Pine, Gopher, Tin, Mosaic, Netscape, Fetch and Listprocessors; and for communications tools like Clarkson Telnet, Kermit, PC/TCP, SLIP, PPP, FTP, MacIP, NCSA Telnet, and Mac TCP. The I.T.-CAP can provide only limited technical support for commercial software where other technical support is readily available from the software company; for basic UNIX programs like RN/Read News and UNIX Mail; and for popular word-processing and spreadsheet programs like MSWord, WordPerfect, and MSExcel.

Weekend Hours

Expanded hours at the I.T.-CAP Walk-in Facility make it easier than ever to get help with your computer needs. Located with the Copy Center on the first floor of Shields Library, the I.T.-CAP Walk-in Facility is now open Saturday and Sunday from 1-5 p.m., as well as Monday - Thursday 8 a.m. - 7 p.m. and Fridays from 8 a.m. - 6 p.m. To avoid long lines, come to the I.T.-CAP on the weekend. On weekdays, the quietest times are before 10 a.m. and between 5 and 7 p.m. You can also get help by calling 752-2548, or online through ithelp@ucdavis.edu.

New Accounts

For anyone who doesn't have a campus computer account yet, it's not too late to open one. You can open an account from your home or office computer or from a computer in one of the campus computer labs, where how-to instructions are available. (Try the less-crowded lab in TB 114).

What is the World Wide Web?

The World Wide Web (also known as WWW or W3) is an electronic repository for information from all over the world. Accessible through the Internet, it includes text, data, graphic images, and sound. The navigational programs Mosaic and Netscape will help find information on the Web and give you access to graphic images, as well as text.

To reach the World Wide Web from a machine in a Macintosh lab, and to access graphics as well as text, double-click on the Mosaic icon, in the network utilities folder. To reach Mosaic from an IBM lab, select the Windows option in the menu and double-click on the Mosaic icon, which is in the Network Utilities Window under Program Manager.

You can also access the Web from home using a modem even if you don't have the Mosaic software by logging into the campus computer system through chip, dale, or rocky, and typing lynx at the prompt.

ietpubs@ucdavis.edu