Volume 3. No 2 Information Technology News of the University of California, Davis Winter 1995

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Technology Gives Service a Boost

Editor's Note: Conserve resources and improve service. How to achieve these opposing goals may be the challenge of the decade. Pinched by budget cuts of the early 90's, many campus departments have had to find ways to do more with less. This edition of the I.T. Times looks at two groups that have found technical solutions to service dilemmas. Environmental Health and Safety underwent a major restructuring that resulted in new network services and electronic information dissemination. I.T's Communications Resources eliminated long lines and staff overtime by using voice mail to sign students up for telephone service.

EH&S Puts Network to Work
Students Use Voice Mail to Request Telephone Service