Volume 3. No 3 Information Technology News of the University of California, Davis Spring 1995

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Supporting Your Networking Needs: Katie Stevens

If you're a network administrator and you're having trouble with your networked computers, or even if you just want to find out how to link up to the campus computer network, Katie Stevens is the person to call. Stevens is the campus Network Administrator Coordinator, and as such, provides support for network computing on campus.

If a department calls wanting to be put on the network, Stevens will guide them through the process and let them know about upcoming training workshops.

She also makes life easier for department Network Administrators. If a department calls to report that a software program worked on four networked machines but won't work on a fifth, for example, Stevens will troubleshoot to solve the problem. "Most of the time, " she reports, "we can get it going."

Stevens also created special keyboard maps to help those using the BANNER student information system navigate through the many BANNER functions and posted the maps and accompanying instructions on the Campuswide Information System (CWIS) to give network administrators easy access.

Currently Stevens is working to make sure that all network administrators are represented on the campus network administrators mailing list (UCD Net-Admin@ucdavis.edu) to facilitate sending messages about upcoming courses, for instance, or instruction on how to create a mailing list or how to request a host name to get into the World Wide Web server.

Some 90% of departments on campus are n using e-mail, says Stevens, but many of them are connecting over modems. The advent of Network 21 will enable departments to move beyond e-mail to use many other Internet services not readily available through modem-based connections. But using those new services will require changing some of the tools they're using, says Stevens. Working with Stevens and other I.T. staff will help departments make the most of Internet services and the other advantages offered by Network 21.

To contact Stevens, call 752-3426 or send e-mail to dkstevens@ucdavis.edu.