Volume 4. No 5 Information Technology News of the University of California, Davis February 1996

---

TSP Helps Build Personal Networks

Ask someone what they like about participating in the Technology Support Program, and they'll probably start telling you about the people they meet.

First, there is the Information Technology Representative. Every participant has one representative. One phone number. One person. Call the same number and get the same person. You know them, and they know you - and your problems, at least the technical ones.

"It's a single point of contact within I.T," says Matt Van Zandt, the system and network administrator for the Center for Neuroscience. "Sometimes I'll run into a brick wall, but I can always call Tim (Leehane)," says Van Zandt, who works with PCs, Macs, and Unix machines.

Then there are the other program participants - Technology Support Coordinators, TSCs for short. You can meet them at TSP classes, on the tsp-share list, or through your I.T. representative. "There are some really sophisticated users who have some really sophisticated setups," says Rick Harris, who manages the electron and microscopy lab for Molecular and Cellular Biology.

"It's tough for I.T. to meet the needs of all the people, but through the program you can learn from others on campus as well," says Harris.

Rick Harris and Matt Van Zandt are just two of more than 100 departmental representatives participating in Technology Support Program. New orientations are held quarterly. If you would like to join, send e-mail to tsp@ucdavis.edu. More information is on the World Wide Web at http://tsp.ucdavis.edu/