Volume 5, No 1 Information Technology News of the University of California, Davis September 1996

During the 1995-96 academic year, I.T. Express fielded over 31,000 calls at its 752-2548 number. To better serve its customers, Information Technology has added a new helpline and faxback service. The number to call is 754-HELP. The automated attendant allows you to route yourself to a specific service, speak directly to an I.T. Express technology consultant, or request a faxback. The faxback service allows you to retrieve Quick Tips, Recommended Solutions, and other printed information over the telephone. Documentation will be faxed to the fax machine of your choice. Give the service a try by calling 754-HELP.