If you have any questions about these checklists or the upgrade, please contact the Banner Help Desk at (530) 757-8996 or bannerhelp@ucdavis.edu.
FEBRUARY ACTION ITEM:
HARD TOKENS |
Determine if your department already owns hard tokens |
Step |
Action |
1 |
Look around your department, desk, and file cabinets to determine if you already have hard tokens. |
2 |
Look around your department, desk, and file cabinets to determine if you already have hard tokens. |
If you don't have a hard token for each Banner user
OR
If you've lost your hard token |
Step |
Action |
1 |
Purchase one hard token for each Banner user from the Computer Shop in the UCD Bookstore. Cost: $58.00 per token. |
2 |
To purchase a token, you may:
- Complete a purchase order with the following information:
- The number of tokens and the description DES Gold Card(s).
- The hard token owner's UCD LoginID. Remember: Only one hard token per user.
- "Yes" or "No" for department pickup. The bookstore can send the token(s) via campus mail or contact you for pick-up.
- Walk, fax (752-4791), or mail the purchase order to the Computer Shop.
|
3 |
Attend one of the training workshops between 4/14 and 4/21. Bring your token and a photo ID to get your PIN and have your token programmed. Sign-ups will begin 4/5. See http://registrar.ucdavis.edu/training/. |
Test your hard token |
Step |
Action |
1 |
Turn on your hard token. If nothing happens, your battery is dead and you will need to purchase a new token. A hard token's life expectancy is approximately 3 years. For security reasons, a token cannot be opened, even to check a battery. A "dead" token must be replaced. |
2 |
Enter your 4-digit PIN when you see the "EP" (Enter Pin) prompt on the token screen. If you cannot remember or don't know the PIN, contact Lisa Rocca at (530) 754-6207. |
3 |
After entering your PIN, a password will appear on the hard token screen.
- If a password appears, the hard token still works.
- If a password does not appear or you see dancing lines (----), contact Lisa Rocca at (530) 754-6207 to have your token tested and/or re-programmed.
|
4 |
If your PIN and password work, plan to log-in to the upgraded Banner system the week of April 19. |
If your token doesn't work |
Step |
Action |
1 |
Attend one of the training workshops between 4/12 and 4/21. IT specialists will be on hand to check your hard token.
OR
Purchase a new hard token from the UCD Bookstore/Computer Shop, and call Lisa Rocca at (530) 754-6207 to obtain a new PIN. |
If you have a hard token |
Step |
Action |
1 |
You should have received an email message on 2/22 informing you that the campus can no longer support soft tokens. |
2 |
Plan to purchase a new hard token. Refer to "If you don't have a hard token" in this table for more information. |