At 10 a.m. on December 29, Information and Educational Technology (IET) will upgrade the campus email servers in preparation for a project to secure email passwords. Here’s a brief recap of what you need to know and do:

Who will be affected by this upgrade:

• You will NOT be affected if you check your campus email using only the Web-based email program in MyUCDavis (or if you access your email directly from http://geckomail.ucdavis.edu). Users of email clients set to the IMAP protocal will not be affected, either.
• You WILL need to take some steps if you use a version of Eudora older than 5.2.1, or Outlook, or similar email client. See below to find out how to prepare and make sure you can still receive and send email messages after the server upgrade.

• Previous Issue MyUCDavis Offers Portable Email MyUCDavis Upgrade Eudora Upgrade other Email clients Server upgrade FAQ IT Express

  Eudora users only: See http://itexpress.ucdavis.edu/upgrade/eudora/ to find out what version of Eudora you’re using and to upgrade to version 5.2.1 or above, as needed.
• Users of other email clients (Outlook, Entourage etc) see: http://itexpress.ucdavis.edu/upgrade/pop3/ for how to prepare.
• How to reduce duplicate copies of your email:
  Users of all email clients: You’ll need to remove your mail from the campus email server, but we recommend not doing this until late December.
• When the email servers are upgraded, your email client will download all messages left on the server. This means you may see duplicate copies of all email messages you have left on the server at the exact time of the upgrade.
• To reduce the amount of duplicate email you receive, remove your email from the server as close as possible to 10:00 a.m. on December 29 (time of upgrade). You can do this by accessing your email via MyUCDavis (log on to http://my.ucdavis.edu/ and clicking on the envelope icon at the top of the page) and deleting messages. Before doing this, make sure you check your email using Eudora or Outlook.

No, you will not lose any mail. Note also that you will still be able to access your email using MyUCDavis before, during and after the email server upgrade.

How to find out more about this upgrade:

See the server upgrade FAQ at
http://itexpress.ucdavis.edu/upgrade/.

For further assistance:

Contact your department’s Tech Support Coordinator, or call the IT Express Computing Help Desk at 530-754-HELP (4357), email ithelp@ucdavis.edu, or visit 182 Shields Library.