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Editor's Note

No Lazy Days in Summer for IT

Vice Provost Update: Focus on Hiring, Restructuring In Summer

Student Computer Ownership: A New Statement of Expectation

Computer Lab Renovations Scheduled for Summer

Classrooms Receive Facelift This Summer

Computing Services Conference Comes to UC Davis

TSP Awards Computing Conference Scholarships

Hands-On Learning at Summer Technology Institute

Win2K Recommendations and Seminars

What About "Me"? Windows Millennium Operating System

Bovine Online v.5

IT Progress Report Now Available

You Asked...about email

Set Up Email and Voice Mail Vacation Messages

Reminder: Campus Directory Updates Needed

Travel Made Easy on the Web

MyUCDavis Fact Sheet (PDF File)

IT Times Via Email

Volume 8, Number 7
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Set Up Email and Voice Mail Vacation Messages

by Jeff van de Pol

 
 
Before you leave for summer vacation, an important item on your checklist should be the management of electronic and phone messages during your absence. This can prevent a backlog of email or voice mail messages, particularly if you subscribe to email lists with heavy traffic or if you are a list owner. In the case of email, if you have a large enough backlog of messages, your disk quota could be exceeded, causing subsequent messages to "bounce." To check your email quota status, go to http://ir.ucdavis.edu/info/email/check-quota.html.

Setting Up Absence Notifications
A popular message management solution is setting up email and voice mail absence notifications. These messages provide a convenient way to automatically inform anyone trying to contact you that you're on vacation. Other possible options include setting up another email program at your vacation destination or using Web-based email (though IT does not recommend this option because Web-based email is not secure). To learn more about how to check your email away from home, see the UC Davis email Web site at http://email.ucdavis.edu/vacation.html.

Email Vacation Message. To set up an email notification message for your UC Davis account, a tool is available on the Web. To use it, you will need the following:

  • A UCD LoginID (i.e., the name you use to access the campus network). To verify your LoginID, go to http://mothra.ucdavis.edu/UCDLoginID/ and click on "Check the Status of Your LoginID."

  • A Kerberos password. To create or verify your Kerberos password, go to http://mothra.ucdavis.edu/UCDLoginID/ and click on "How to Obtain a UCD Kerberos Password." If you need to create a Kerberos password, allow 24 hours for it to take effect.

  • An account on one of the campus email servers (blue, green, scarlet, purple, yellow, or mailbox). To check which server you are on, go to http://email.ucdavis.edu/forms/mailid.html and enter your mailID (i.e., the set of characters before the @ucdavis.edu in your email address). The name of one of the email servers will appear after the @ symbol.

When you're ready to set up the notification message (and to disable it upon your return), go to http://email.ucdavis.edu/ and click on "email vacation utility." You will be prompted to enter your UCD LoginID and your Kerberos password. If you have any questions about the email notification tool, contact the UC Davis Postmaster at postmaster@ucdavis.edu.

Voice Mail Absence Greetings. If you subscribe to a UC Davis voice mail plan, follow these steps to create an extended absence greeting:

  1. Access your mailbox by dialing 2-8629 from campus or (530) 752-8629 from off-campus.
  2. Select option 4, Personal Options, from the Main Menu.
  3. Select option 3, Record Greetings, from the Personal Options menu.
  4. Select option 2, Create an Extended Absence Greeting, from the Record Greetings menu.
  5. Record your greeting.

From then on, whenever you check messages, the voice mail system will give you the option to retain or delete the extended absence greeting.

Depending on your plan (Subscriber or SubscriberPlus), the maximum number of days that new messages will be stored is 14 or 21, respectively. The maximum number of messages that a voice mailbox can hold is 30 or 50, respectively.

For more information on voice mail and its capabilities, refer to your VoiceMail User Guide or contact the IT-Communications Resources Network Services Center at (530) 752-4603.

 

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