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How the Americans with Disabilities Act is Changing Campus Technology
by Julie Adcox and Jeff Lagasca
In 1991, Norman Coombs wrote of his experiences as a blind professor
at the Rochester Institute of Technology in Liberation Technology,
which was reprinted in the Winter, 1992 edition of the IT Times.
Since then, major strides have been made in technology benefiting
the visually, hearing, developmentally and learning impaired. Among
the improvements are screen readers, text magnifiers and voice recognition
software.
History of Adaptive Technology
According to Russ Zochowski, a Disability Specialist with the UC
Davis Student Disability Center, the field of adaptive technology
has been around for at least 20 years. The campus Student Disability
Center, located at the South Silo, opened its doors in 1972, but,
adaptive technology issues came to the forefront nationally in 1990
with the passing of the Americans with Disabilities Act (ADA). In
addition to providing the building accessibility guidelines and
protection from employment discrimination with which we are most
familiar, the ADA outlined standards that apply to information technology
practices. Specifically, Web design guidelines include rules governing
color, text readability, and a structure that allows screen readers
to speak fluidly and interpret tables accurately.
Over the past 10 years, significant improvements have been made
to adaptive technologies. Russ Zochowski reports, "Today,
adaptive software and hardware is far more efficient and advanced
than what we had to use 10 years ago. Programs like DragonSpeak
(Dragon Naturally Speaking) have a 95% accuracy rate when taking
dictation. And, the program offers different versions such as a
medical version for doctors and a legal version for lawers."
Challenges of Existing Adaptive Technologies
For all the improvements, adaptive technologies remain far from
perfect. ADA standards are not yet strictly enforced on the Web,
and few sites and online resources are as accessible as they could
be, Russ Zochowski observes. He points out "messaging can
be difficult when chatting with screen readers since readers can
read in a limited number of tones. If you're chatting with
several people, or more people than the reader has tones, it can
be impossible to distinguish who says what."
Despite the challenges that remain, adaptive technologies have
begun to effect quality of life improvements for many disabled people.
Adaptive Technology Resources at UC Davis
UC Davis offers a number of resources to the campus' disabled
population. The Student Disability Center has maintained the Disabled
Students Resource Room (DSRR) in the Shields Library North Reading
Room since 1988. The DSRR offers adaptive equipment such as screen
readers as well as voice recognition software like Dragon Naturally
Speaking. For more information on the SDC, DSSR or available equipment
and resources, visit the Student Disability Center Web site at http://sdc.ucdavis.edu/.
The Learning Resource Center offers academic assistance to the
disabled by providing stenocaptioners. These assistants accompany
hearing impaired students to their lectures and caption lectures
for the students. At the end of the lecture, students receive printed
transcripts.
Students can also take advantage of assistive listening systems
that have been installed in classrooms across campus. Assistive
listening systems use FM signals or infrared light waves to transmit
sounds to receivers that students borrow from the SDC. For more
information on the SDC, DSSR or available equipment and resources,
visit the Student Disability Center Web site at http://sdc.ucdavis.edu/.
Disabled Student Union president Tesia Poponyak finds the services
UC Davis offers beneficial to the campus' disabled student
population, but states that they could be better. Poponyak observes
that the "noise level in the North Reading Room hinders the
effectiveness of voice recognition programs. Devices such as the
Braille typewriter can also impede on other students in the room."
Poponyak also notes that seemingly few students take advantage of
the resources available to them, and believes that more students
would utilize the resources if they were more aware of them.
Adaptive Technologies and the Future
Dennis Shimek, Senior Associate Vice Chancellor for Human Resources
is currently overseeing campus ADA compliance, which includes the
thousands of UC Davis Web sites. Rick Hill, Webmaster for the College
of Engineering, often teaches classes for campus Webmasters who
need to learn how to make their sites ADA compliant. He notes that
many campus Web sites fully comply with ADA standards at this time,
and that doing so is a high priority. Among the challenges Web designers
face for the future and meeting ADA standards is the dilemma between
the way designers want their sites to look and what will make the
site most accessible for disabled users. In order to meet this challenge,
designers will need to learn a new set of skills, including learning
accessibility standards and meeting the most current HTML coding
standards. To accomplish this, designers must make the transition
to a user-centric approach to the Web from the design-centric approach,
observes Hill.
Rick Hill further suggests, "One of the largest obstacles
involved in providing accessible Web sites is the current, but outdated,
browser technology. With better technology, five years from now
I believe Web sites will be much more compliant. Web design programs
will take into account ADA standards, so implementing the necessary
coding should be more automatic and, therefore, easier."
Russ Zochowski points out that in the not-so-distant future the
disabled may also be able to take advantage of one of today's
new technologies: Global Position Satellite programs (GPS). GPS
devices, developed by the Sendero Group (http://www.senderogroup.com/)
in Davis, are already used in vehicles. The device could conceivably
allow the visually impaired to use a laptop computer in conjunction
with a handheld device to navigate the UC Davis campus and city
streets.
Rather than adapting new technologies to meet their needs, as Norman
Coombs did in 1991, new technologies are adapting to meet the needs
of the disabled population.
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