New Software Reseller Debuts this Fall

The University of California Office of the President (UCOP) and the University of California at Davis announced a new outside software reseller on October 1, 1999.

After a four-month search conducted by the Technical Acquisition Support group and UCOP, Software Spectrum was chosen from among 15 companies as the new outside reseller, replacing Wareforce, the official UC software distributor for the last three years. The search was triggered by input received from UC customers on product delivery and other customer service issues.

Software Spectrum will act as the Microsoft Select reseller and will provide licenses, media, and documentation for Filemaker, IBM/Lotus, and Symantec (maker of Norton) products. In addition, Software Spectrum will assist the university in searches for odd and rare products. A Customer Focus Team is available to assist the UC community with any questions or concerns. Call (800) 862-8434, Monday through Friday, 5 a.m. to 5 p.m., or send email to isteamsl@softwarespectrum.com.

Software Spectrum has recently opened a custom Web site for the UC system. This UC site can be reached at http://www.softwarespectrum.com. To receive the login and password, please email a request to itslc@ucdavis.edu.

As with any change, we expect a few stumbling blocks. As such, any questions regarding this transition can be directed to the Site Licensing Coordination Team at (530) 757-3411 or itslc@ucdavis.edu.

The previous outside reseller, Wareforce, will honor all outstanding orders and any back orders. Wareforce will also continue to be the outside reseller for Apple media and documentation, though Apple licenses must still be purchased through the Bookstore Computer Shop.